# Senior Customer Success Manager at Workday

- Company: Workday
- What the company does: Experience a new way to work with Sana and agentic AI from Workday. Backed by Greylock, NEA and Menlo.
- Company website: https://www.workday.com/
- Type: Startups
- Level: Senior
- Location: 6 Locations
- Work setup: On-site
- Pay: $120K to $179K base salary per year (USD)
- Posted: 2026-10-25
- Apply by: 2026-12-09
- Apply: https://workday.wd5.myworkdayjobs.com/en-US/Workday/job/USA-IL-Chicago/Senior-Customer-Success-Manager_JR-0110865?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/workday-senior-customer-success-manager/

## About the role

The Specialized Customer Success Manager for CLM (Evisort) is a customer-facing role at the intersection of AI value realization, CLM transformation, and strategic Customer Success. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Develop deep working expertise in Workday CLM (Evisort) capabilities, workflows, personas, and common adoption patterns
- Independently manage a portfolio of customers with clear success plans mapped to defined Specialized CS motions
- Demonstrate measurable adoption and maturity progress, evidenced by improved usage, risk reduction, or value realization signals
- Establish strong, trusted relationships with customer executives and internal partners, with positive feedback on clarity of roles and engagement approach
- Actively participate in refining or validating at least one standardized CLM engagement motion that is repeatable and usable across the Specialized CS organization
- Help identify which CLM-specific motions are ready to scale or graduate as product maturity increase


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/workday-senior-customer-success-manager/