# Sr Customer Success Manager at Workday

- Company: Workday
- What the company does: Experience a new way to work with Sana and agentic AI from Workday. Backed by Greylock, NEA and Menlo.
- Company website: https://www.workday.com/
- Type: Startups
- Level: Senior
- Location: 4 Locations
- Work setup: On-site
- Pay: $120K to $179K base salary per year (USD)
- Posted: 2026-10-23
- Apply by: 2026-12-07
- Apply: https://workday.wd5.myworkdayjobs.com/en-US/Workday/job/USA-MA-Boston/Sr-Customer-Success-Manager_JR-0109833?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/workday-sr-customer-success-manager/

## About the role

As a pivotal member of the revenue organization, the Customer Success Manager (CSM) acts as the primary advocate for our customers, bridging internal teams to streamline success. In this role, you will ensure customers extract maximum value from their foundational Workday system, while serving as a guide on the front lines of their AI journey—meeting them where they are, assisting with evolving needs, and actively monitoring consumption to drive innovation and long-term ROI. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 8+ years of experience in Customer Success, Sales, or Software Consulting, with a proven track record of managing complex, large-scale enterprise customer relationships focused on long-term adoption and retention
- 5 + years Functional domain expertise with Financials and Supply Chain for Healthcare
- 1+ year of experience with AI go-to-market strategies and consumption, or similar emerging technology adoption
- Demonstrates ability to navigate ambiguity, drive strategic solutions, and cultivate deep, executive-level customer relationships
- Excellent verbal and written communication skills, including the ability to chair meetings or host webinars
- Excellent organization, time management, and communication skills


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/workday-sr-customer-success-manager/