# Head of Delivery, AI-Native Services at Workstream

- Company: Workstream
- What the company does: Simplify operations and elevate worker experience. Access data, track milestones, automate hiring, and ensure compliance. See why top companies trust us. Backed by CRV.
- Company website: https://www.workstream.us/
- Type: Startups (AI role)
- Level: Principal and up
- Location: Lehi
- Work setup: On-site
- Posted: 2026-09-17
- Apply by: 2026-11-01
- Apply: https://job-boards.greenhouse.io/workstream/jobs/6197607004
- Page: https://www.1752.vc/careers/jobs/workstream-head-of-delivery-ai-native-services/

## About the role

We are a team from UC Berkeley, Cornell, SJTU, Cambridge, NUS, with broad industry experiences from Tencent, Alibaba, Amazon, ByteDance, and more. Our engineering team is composed of passionate, driven, and talented engineers who focus on building and innovating cloud technology solutions that empower local businesses to thrive and better serve the deskless workforce in their communities. We are seeking a talented Software Engineer (Full Stack) to join our growing engineering team.

## What they're looking for

- You have personally built and operated at least one AI agent or agentic workflow in production. You can clearly explain how it worked, where it failed, how you evaluated it, and what you kept deterministic or human-led
- You have led a technical team, including hiring or developing people and making difficult architecture and delivery trade-offs
- You have served customers directly—from discovery and workflow mapping through launch, problem resolution, and measurable outcomes
- You have personally owned delivery economics—a cost model, a margin, or a capacity plan you ran and defended—and you can hold a deal-acceptance line against commercial pressure using the model
- You can break a messy service into deterministic steps, agentic decisions, human judgment, exception paths, and escalation rules—and define how each part will be tested
- You know how to prevent plausible but low-quality AI output from reaching customers through grounded context, constrained actions, verification, evals, review, and monitoring

Tags: AI- Native Services