# Manager, Customer Support at Wrapbook

- Company: Wrapbook
- What the company does: The AI platform for production payroll, accounting, and AP. Save time and decrease risk with smarter workflows and concierge paymaster support. Backed by Bessemer and a16z.
- Company website: https://www.wrapbook.com/
- Type: Startups
- Level: Senior
- Location: Remote - US & Canada
- Work setup: Remote
- Pay: $110K to $178K base salary per year (USD)
- Posted: 2026-10-14
- Apply by: 2026-11-28
- Apply: https://jobs.ashbyhq.com/wrapbook/9c7490a0-3d81-45d2-8257-414457d6509d?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/wrapbook-manager-customer-support/

## About the role

Own the daily operating rhythm for your team — coverage, queue health, and case-handling quality across Phone, Email, Live Chat, and SMS. Coordinate closely with your counterpart Manager at shift handoff to keep priorities and escalations consistent across the day. Found on 1752vc Careers, the job board for startup and VC roles.

Tags: Client Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/wrapbook-manager-customer-support/