# Support engineer at Writer

- Company: Writer
- What the company does: WRITER is the enterprise AI agent platform trusted by Fortune 500 companies, built to help teams execute and scale on-brand, compliant work. Backed by Insight and ICONIQ.
- Company website: https://writer.com/
- Type: Startups
- Level: Mid level
- Location: New York City, NY
- Work setup: Remote
- Pay: $125K to $173K base salary per year (USD)
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://jobs.ashbyhq.com/writer/dd82276c-8c40-43ec-8d9f-49f62efd4810
- Page: https://www.1752.vc/careers/jobs/writer-support-engineer/

## About the role

At WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses.

Tags: Delivery & customer success