# Customer Success Manager at Wunderkind

- Company: Wunderkind
- What the company does: Backed by Battery.
- Company website: http://www.wunderkind.co/
- Type: Startups
- Level: Senior
- Location: New York; Remote
- Work setup: Remote
- Pay: $72K to $90K base salary per year (USD)
- Posted: 2026-09-02
- Apply by: 2026-10-17
- Apply: https://www.wunderkind.co/careers/?gh_jid=8170814
- Page: https://www.1752.vc/careers/jobs/wunderkind-customer-success-manager/

## About the role

The Customer Success Manager (CSM) partners with Wunderkind’s largest enterprise clients to drive exceptional outcomes on our Autonomous Marketing Platform. This role is pivotal in executing high-impact campaigns, managing complex projects, and collaborating with stakeholders to ensure seamless tactical execution and measurable results. Success metrics for this role include Gross & Net ARR retention, platform adoption, client performance, and NPS.

## What they're looking for

- Client-obsessed. You like building relationships, you're genuinely curious about your clients' businesses, and you take their outcomes personally
- Full ownership. You drive to an answer instead of relaying a handoff. When something is stuck, you move it
- Strategic advisor instinct. You break complex challenges into pragmatic plans and can defend the reasoning to a skeptical stakeholder
- Technically strong. You have a real affinity for enterprise platforms and want to master ours
- Data-minded. You can decipher a data set, pull the insight, and turn it into a story that leads somewhere
- Direct and unafraid. You raise problems early, say the hard thing kindly, and don't let a client or a colleague be surprised

Tags: Customer Success