# IT Help Desk Specialist at WyzAnt

- Company: WyzAnt
- What the company does: Affordable, top-rated private tutors in 300+ subjects on Wyzant. Trusted by 3 million students with our Good Fit Guarantee. Backed by Accel.
- Company website: http://www.wyzant.com
- Type: Startups
- Level: Mid level
- Location: San Mateo, CA
- Work setup: On-site
- Posted: 2026-09-02
- Apply by: 2026-10-17
- Apply: https://www.ixl.com/company/jobs?gh_jid=8773487002
- Page: https://www.1752.vc/careers/jobs/wyzant-it-help-desk-specialist/

## About the role

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Help Desk Specialist. In this role, you'll be at the forefront of delivering top-tier help desk support to IXL’ers in our dynamic San Mateo, CA office. Your solid technical skills, proactive problem-solving, and commitment to customer satisfaction will ensure smooth and efficient tech operations, making you an essential part of our support team.

## What they're looking for

- Bachelor’s degree in computer information systems or a related field
- 3-5 years of experience in help desk support
- Experience managing conference rooms and A/V equipment
- Excellent written and spoken communication skills
- Strong ability to prioritize tasks, use resources wisely, and drive process improvement
- Customer-centric attitude with a strong passion for helping others

Tags: IT