# Hardware Failure Analysis Engineer - Memphis at xAI

- Company: xAI
- What the company does: SpaceXAI builds Grok — frontier AI models for reasoning, voice, image generation, and more. Build with the Grok API. Backed by Lightspeed, Sequoia and a16z.
- Company website: https://x.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: Southaven, MS; Memphis, TN
- Work setup: On-site
- Posted: 2026-09-03
- Apply by: 2026-10-18
- Apply: https://job-boards.greenhouse.io/xai/jobs/5229783007
- Page: https://www.1752.vc/careers/jobs/xai-hardware-failure-analysis-engineer-memphis/

## About the role

Determine true root cause of fleet hardware failures — component and system level — and drive fixes through vendors to the manufacturer. Turn "swap it again" into "vendor redesign / firmware fix / manufacturing escape found."

## What they're looking for

- Bachelor's degree in Systems Engineering, Electrical Engineering, Computer Science, or a related field (or equivalent experience)
- 2+ years of experience in hardware reliability engineering, preferably in high-performance computing or data center environments
- Proven expertise in firmware analysis, hardware specifications review, and release validation
- Strong experience with RMA processes, including filing claims, vendor negotiations, and pushing for resolutions outside standard protocols
- Demonstrated ability to diagnose and prove complex hardware failures, including grey or intermittent issues, using tools, logic analyzers, or diagnostic software
- Familiarity with data center hardware components (e.g., servers, GPUs, networking equipment) and emerging technologies

Tags: Data Center