# Network Operations Center Specialist - Memphis at xAI

- Company: xAI
- What the company does: SpaceXAI builds Grok — frontier AI models for reasoning, voice, image generation, and more. Build with the Grok API. Backed by Lightspeed, Sequoia and a16z.
- Company website: https://x.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: Southaven, MS; Memphis, TN
- Work setup: On-site
- Posted: 2026-09-03
- Apply by: 2026-10-18
- Apply: https://job-boards.greenhouse.io/xai/jobs/5229807007
- Page: https://www.1752.vc/careers/jobs/xai-network-operations-center-specialist-memphis/

## About the role

As a Network Operations Center (NOC) Specialist, you are the eyes and the voice of the campus — never the hands. You watch campus health signals around the clock, detect and verify site-impacting events, assemble the right responders fast, and run incident communications leadership can trust. You make sure no major incident closes without a timeline, a report, and a tracked corrective project. This is a communications-and-judgment role at the center of site operations, not a junior-engineering holding pen.

## What they're looking for

- Experience in a 24/7 operations environment (NOC, SOC, dispatch, mission control, or equivalent)
- Proven ability to acknowledge, classify, and escalate incidents under SLA in a high-signal environment
- Experience opening and running incident bridges, including stakeholder updates on a fixed cadence and live timeline hygiene
- Excellent written and verbal communication skills, able to write clear updates while an incident is in progress
- Demonstrated pattern recognition across multiple domains (compute, network, storage, and/or facilities signals) and curiosity about how those systems interact
- Experience following, maintaining, and improving operational process (runbooks, escalation matrices, handoffs, or similar)

Tags: Data Center