# Title Retention Restaurant Support Specialist, SaaS Sales - (Remote - US) at Yelp

- Company: Yelp
- What the company does: Yelp is a technology company that specializes in local business reviews and recommendations. The company provides a platform that enables users to search for local businesses, read reviews, and write their own reviews. Backed by Space Capital.
- Company website: https://yelp.com
- Type: Startups
- Level: Mid level
- Location: Remote (US)
- Work setup: Remote
- Pay: $52K to $80K base salary per year (USD)
- Posted: 2026-09-28
- Apply by: 2026-11-12
- Apply: https://uscareers-yelp.icims.com/jobs/14071/retention-restaurant-support-specialist%2c-saas-sales---%28remote---us%29/job
- Page: https://www.1752.vc/careers/jobs/yelp-title-retention-restaurant-support-specialist-saas-sales-remote-us/

## About the role

**Please note the following: In this role, you will be expected to work an 8 hour shift between the operational hours of 6:00am to 8:00pm Pacific Time totaling 40 hours a week. The working days will be Sunday through Saturday.

## What they're looking for

- Provide exceptional and timely inbound customer support via phone and email
- Consult and educate our customers to provide value, resolve their business needs, and retain their business
- Become an expert in the Yelp Restaurant SaaS product suite and adapt product recommendations quickly to suit client needs - asking probing questions and finding solutions will be critical to your success
- Help owners with their full suite of Yelp Restaurant tools to market their restaurant, efficiently manage their front of house, and drive diners
- Grow and learn in a fast-paced high-growth environment - there will be plenty of opportunities to stretch your skillset and make an impact for our customers and our company

