# Customer Success Manager, Enterprise at Yext

- Company: Yext
- What the company does: Backed by Insight, Felicis and IVP.
- Company website: http://www.yext.com/
- Type: Startups
- Level: Senior
- Location: New York, NY
- Work setup: On-site
- Posted: 2026-09-18
- Apply by: 2026-11-02
- Apply: https://job-boards.greenhouse.io/yext/jobs/8046381
- Page: https://www.1752.vc/careers/jobs/yext-customer-success-manager-enterprise/

## About the role

We are looking for a Customer Success Manager (CSM) who operates as a consultant and strategic advisor in an environment where AI is fundamentally reshaping digital marketing and how brands are discovered.

## What they're looking for

- BA/BS degree in Business, Marketing, Economics, Computer Science, Data Analytics, or a related field
- 5+ years in a customer-facing role (CSM, consulting, sales, account management or similar)
- Experience managing customer relationships or a book of business
- Background in digital marketing, SEO, local search, or related fields strongly preferred
- Strong ability to analyze performance data and present a clear value narrative to stakeholders
- Experience with SaaS GTM models, renewals, and retention strategies

Tags: (8) Enterprise CS