# Head of Account Management at Yoobic

- Company: Yoobic
- What the company does: Turn every store into a top performer. YOOBIC unifies task management, communications, and learning, so frontline teams can execute flawlessly. Backed by Insight.
- Company website: https://www.yoobic.com/
- Type: Startups
- Level: Principal and up
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://careers.yoobic.com/jobs/8451223-head-of-account-management
- Page: https://www.1752.vc/careers/jobs/yoobic-head-of-account-management/

## About the role

We are now looking for a commercially driven Head of Account Management to lead our function across the UK and US. You’ll develop a high-performing team, strengthen retention and unlock the significant growth opportunity within our existing enterprise customer base. Real Commercial Ownership: You’ll own the Account Management strategy across retention, renewals and expansion, with the freedom to shape how the function operates and grows.

## What they're looking for

- The Commercial Leader: You have significant experience leading Account Management, Customer Success or another commercial post-sales function within B2B SaaS
- The Growth Driver: You have a proven track record of improving retention and generating expansion revenue from enterprise customers
- The Player-Coach: You stay close to the detail, coach regularly and are comfortable challenging the team when performance needs to improve
- The Enterprise Negotiator: You’re confident navigating complex renewals, pricing decisions and senior stakeholder conversations
- The Data-Led Operator: You use customer health, pipeline and performance data to make decisions, improve forecasts and focus the team
- The Hunter: You proactively look for growth opportunities rather than waiting for customers to come to you