# Director of Customer Education at Yoodli

- Company: Yoodli
- What the company does: Enterprise AI roleplay platform for sales enablement, partner training, and L&D. Practice pitches, demos & crucial conversations. Trusted by Google, Sandler, Korn Ferry + more. Backed by Madrona.
- Company website: https://yoodli.ai/
- Type: Startups (AI role)
- Level: Principal and up
- Location: Seattle, WA (hybrid) OR San Francisco, CA (remote)
- Work setup: Remote
- Pay: $195K to $210K base salary per year (USD)
- Posted: 2026-09-01
- Apply by: 2026-10-16
- Apply: https://job-boards.greenhouse.io/yoodliinc/jobs/4390443009
- Page: https://www.1752.vc/careers/jobs/yoodli-director-of-customer-education/

## About the role

We’re hiring our first Director of Customer Education to define and build how Yoodli’s global customer and partner base learn, adopt, and succeed with Yoodli’s AI Experiential Learning platform.

## What they're looking for

- 5-8+ years in customer education, enablement, instructional design, or customer success at a B2B SaaS company, including at least one function you built from scratch rather than inherited
- Hands-on across formats: You've personally scripted and recorded video, designed assessments, led webinars, shipped a certification program, written the guides, and run the live sessions
- You tie education to business outcomes, not completion rates. You're comfortable pulling your own data, defining metrics that don't exist yet, instrumenting them, and reporting them to executives
- AI first mindset in everything you do, from content creation to tooling design to maintenance. Sharp instincts on what elements AI can help scale and which should remain human led
- Strong at cross-functional influence. You’ve worked across Customer Success, Product, Marketing, and Support, including on launches, and you know how to drive work through teams you don't manage
- Experience educating enterprise program owners who roll out to hundreds or thousands of users

Tags: Customer Success