# Technical Account Manager at Yoodli

- Company: Yoodli
- What the company does: Enterprise AI roleplay platform for sales enablement, partner training, and L&D. Practice pitches, demos & crucial conversations. Trusted by Google, Sandler, Korn Ferry + more. Backed by Madrona.
- Company website: https://yoodli.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: United States
- Work setup: On-site
- Pay: $110K to $125K base salary per year (USD)
- Posted: 2026-09-08
- Apply by: 2026-10-23
- Apply: https://job-boards.greenhouse.io/yoodliinc/jobs/4398776009
- Page: https://www.1752.vc/careers/jobs/yoodli-technical-account-manager/

## About the role

As a Technical Account Manager at Yoodli, you're the bridge between our customers and our product. You’ll be the technical point of contact when customers run into issues, and a trusted technical advisor who helps accounts get real value from Yoodli over the long term.

## What they're looking for

- 2-4 years of experience in a technical account management, technical customer success, or senior technical support role at a SaaS company
- Comfortable owning a small, high-touch book of business (typically 1-4 strategic enterprise accounts, sometimes a single dedicated account) rather than a shared support queue
- Solid technical foundation: comfortable with SSO/SAML, REST APIs, webhooks, and a thorough understanding of reading console logs, HAR files, and network traces to diagnose issues
- Experience working directly with enterprise SaaS customers
- Clear, confident communicator you can explain a complex technical issue to a non-technical executive and then turn around and write a precise bug report for an engineer
- Strong written communication skills. Your tickets, escalations, and customer updates are models of clarity and attention to detail

Tags: Customer Support