# Principal Customer Success Manager at Yubico

- Company: Yubico
- What the company does: Get the YubiKey, the #1 security key, offering strong two factor authentication from industry leader Yubico. Backed by NEA and a16z.
- Company website: https://www.yubico.com/
- Type: Startups
- Level: Principal and up
- Location: Washington, DC
- Work setup: On-site
- Posted: 2026-09-01
- Apply by: 2026-10-16
- Apply: https://job-boards.greenhouse.io/yubico/jobs/4384050009
- Page: https://www.1752.vc/careers/jobs/yubico-principal-customer-success-manager/

## About the role

Yubico is seeking a Principal Customer Success Manager to join our talented and growing Sales organization. This is an ideal opportunity for individuals who have had experience with enterprise customers and maintaining and growing strong relationships across business lines. The Principal CSM role is essential in ensuring the support and happiness of our customers.

## What they're looking for

- One or more of the following:
- Ten (10) years’ or more experience in Customer Success Management
- Ten (10) years’ experience in information technology
- Five (5) with years’ experience in security
- Experience managing relationships with large, complex, multi-geographical enterprises with a technical enterprise product
- Demonstrable track record of working and leading within an internal matrix account team consisting of Sales, Solutions engineers, and Professional Services all interacting with accounts

Tags: Customer Experience