# Customer Success Manager at Zefr

- Company: Zefr
- What the company does: Zefr is the leader in AI-powered content classifications for brands and advertisers. Backed by Felicis and IVP.
- Company website: https://zefr.com/
- Type: Startups
- Level: Senior
- Location: New York City, NY
- Work setup: Remote
- Posted: 2026-10-20
- Apply by: 2026-12-04
- Apply: https://jobs.ashbyhq.com/zefr/0897271b-b3eb-4355-ae51-41e6a88f671d?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/zefr-customer-success-manager/

## About the role

We are hiring a new Customer Success Manager to oversee the working relationships with Zefr clients on our programmatic product. This person will work with the biggest and best companies in the business, guiding them in effectively utilizing Zefr technology and demonstrating Zefr’s considerable value. Be the primary point of contact for your partners, responsible for both fielding incoming requests from them, and proactively engaging them. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Preferred Experience: 2+ years of customer success management, programmatic trading, or advertising operations experience
- A deep understanding of Google Ads and DV360 is critical for this role. Experience with other Google Marketing Platform suite tools a plus
- Highly proactive and motivated self-starter who takes the initiative to get things done
- Excellent written and verbal communication, with the ability to adjust communication styles at all organization levels both internally as well as with the client
- Strong organizational skills, with ability to effectively prioritize multiple tasks to meet deliverable deadlines
- Strong analytical skills, including high level of comfort with Excel (experience with other analytics tools a plus), and comfort working on data-driven initiatives

Tags: Measurement

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/zefr-customer-success-manager/