# Director - Customer Success at Zenoti

- Company: Zenoti
- What the company does: Backed by Accel.
- Company website: http://www.zenoti.com
- Type: Startups
- Level: Principal and up
- Location: Seattle, Washington, United States
- Work setup: On-site
- Posted: 2026-08-28
- Apply by: 2026-10-12
- Apply: https://job-boards.greenhouse.io/zenoti/jobs/7980641003
- Page: https://www.1752.vc/careers/jobs/zenoti-director-customer-success/

## About the role

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

## What they're looking for

- Product Expertise: Become a subject matter expert in Zenoti’s platform, proactively exploring features and functionalities to deliver maximum value to customers
- Problem Solving & Solution Building: Analyze customer challenges and independently develop solutions to enhance their experience and business outcomes
- Data-Driven Strategy: Leverage customer data and insights to guide decision-making, drive customer retention, and identify expansion opportunities
- Executive Presence & Influence: Confidently lead customer conversations, influence stakeholders, and drive positive change within their organizations
- Cross-Functional Collaboration: Work closely with sales, marketing, product, and support teams to ensure a seamless customer journey and continuous product improvement
- Time Management & Prioritization: Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and concisely

Tags: Customer Success