# Product Specialist (SaaS Implementation and Onboarding) at Zenoti

- Company: Zenoti
- What the company does: Backed by Accel.
- Company website: http://www.zenoti.com
- Type: Startups
- Level: Mid level
- Location: Seattle, Washington, United States
- Work setup: On-site
- Posted: 2026-08-27
- Apply by: 2026-10-11
- Apply: https://job-boards.greenhouse.io/zenoti/jobs/7795821003
- Page: https://www.1752.vc/careers/jobs/zenoti-product-specialist-saas-implementation-and-onboarding/

## About the role

We are seeking an experienced Product Specialist with a proven background in the SaaS industry to support customer onboarding, drive product adoption, and deliver measurable value through our AI product suite. The successful candidate will serve as a trusted advisor to our clients, ensuring seamless engagement across the customer lifecycle, while collaborating with internal stakeholders to align product capabilities with business outcomes. 

## What they're looking for

- 2–4 years of hands-on experience in SaaS, preferably in a Product Specialist, or Solutions Architect, Business Consultant role
- Strong understanding of customer onboarding, engagement, and adoption frameworks
- Demonstrated experience in stakeholder management across diverse customer and internal groups
- Proficiency in analyzing product usage data and presenting actionable insights
- Prior hands-on exposure to AI or data-driven products is required
- Strong verbal and written communication skills, especially in the areas of requirements and solution documentation

Tags: Professional Services