# Technical Support Engineer (AMER) at Zero Hash

- Company: Zero Hash
- What the company does: zerohash provides API-first technology and turnkey regulatory infrastructure to launch and scale compliant crypto and stablecoin products quickly and securely.
- Company website: https://zerohash.com
- Type: Startups
- Level: Mid level
- Location: Chicago, IL
- Work setup: Remote
- Posted: 2026-09-13
- Apply by: 2026-10-28
- Apply: https://zero-hash.breezy.hr/p/d1f40e6ceec8-technical-support-engineer-amer
- Page: https://www.1752.vc/careers/jobs/zero-hash-technical-support-engineer-amer/

## About the role

Join zerohash as a Technical Support Engineer and help drive the efficiency of our global value transfer infrastructure. This role is perfect for a detail-oriented professional with a few years of experience who enjoys technical problem-solving and communicating directly with clients to make an immediate impact. You will play a key part in ensuring our digital asset and fiat transactions move seamlessly while using your technical skills to build internal improvements and processes.

## What they're looking for

- Experience: +3 years of experience in a technical client-facing support engineering, solutions engineering, or software development role
- API Knowledge: Strong understanding REST APIs, SDKS, websockets, and webhooks
- SQL Knowledge: Ability to write SQL queries to retrieve and analyze data from internal databases
- Polyglot: Proficiency in one or more common programming languages, preferably Python, Javascript/Typescript, Golang, or Rust
- Tooling Experience: Experience with logging, documentation, ticket tracking, and SLA monitoring tools
- Communication: Ability to break down technical issues clearly to both technical and non-technical stakeholders