# Director, Customer Success at Zeta Global

- Company: Zeta Global
- What the company does: Zeta Global unifies identity, data and AI in one marketing cloud, so enterprise brands can acquire, grow and retain customers across every channel.
- Company website: https://www.zetaglobal.com
- Type: Startups
- Level: Principal and up
- Location: Atlanta, GA
- Work setup: On-site
- Pay: $130K to $150K base salary per year (USD)
- Posted: 2026-10-05
- Apply by: 2026-11-19
- Apply: https://job-boards.greenhouse.io/zetaglobal/jobs/6206531004?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/zeta-global-director-customer-success/

## About the role

As a leader of the CRM Customer Success team, the Director, Customer Success provides P&L ownership and leadership for a book of business. A strategist and leader who also does the work, the Director is responsible for growing and expanding our scope and presence with a portfolio of cross-vertical clients. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Delivers on and actively manages against Account Plan, targets & business objectives
- Balances long-term client and corporate goals with immediate client and corporate objectives and needs
- Owns and manages a client book of business between $3 Million and $4 Million
- Manages against and monitors the P&L goals and progress, respectively, on a weekly basis
- Structures account strategy based on understanding client needs and developing client relationships at all levels
- Directs & ensures contract compliance and service level fulfillment

Tags: Client Management

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/zeta-global-director-customer-success/