# Senior Client Success Manager at Zeta Global

- Company: Zeta Global
- What the company does: Zeta Global unifies identity, data and AI in one marketing cloud, so enterprise brands can acquire, grow and retain customers across every channel.
- Company website: https://www.zetaglobal.com
- Type: Startups
- Level: Senior
- Location: Remote - United States
- Work setup: Remote
- Posted: 2026-09-09
- Apply by: 2026-10-24
- Apply: https://job-boards.greenhouse.io/zetaglobal/jobs/6180764004
- Page: https://www.1752.vc/careers/jobs/zeta-global-senior-client-success-manager/

## About the role

We are seeking a highly motivated and results-driven Senior Client Success Manager who is passionate about building strategic client partnerships and delivering exceptional results. This individual will serve as a trusted advisor to clients while acting as the operational lead across assigned accounts. The Senior CSM will be responsible for driving client success, overseeing campaign execution, identifying growth opportunities, and ensuring alignment between client objectives and Zeta's solutions.

## What they're looking for

- Develop and maintain strong relationships with client stakeholders, serving as a trusted partner and advocate
- Leverage expertise in Zeta's solutions, client objectives, industry trends, and market dynamics to provide strategic recommendations that drive account growth and performance improvements
- Identify opportunities for program optimization, innovation, and incremental revenue generation, partnering closely with Sales to develop and present growth strategies to clients
- Create and manage client roadmaps that outline key milestones, testing strategies, optimization opportunities, and long-term business objectives
- Oversee the end-to-end execution of marketing campaigns, ensuring client goals, timelines, and performance expectations are met
- Coordinate cross-functional teams to manage campaign launches, custom creative development, asset implementation, audience targeting, and campaign documentation

Tags: Client Management