# IT Engineer at Zipline

- Company: Zipline
- What the company does: Zipline delivers food, groceries, and medicine in minutes with fast, reliable, zero emission delivery. Backed by Sequoia and Techstars.
- Company website: https://flyzipline.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: South San Francisco, California, USA
- Work setup: On-site
- Posted: 2026-10-07
- Apply by: 2026-11-23
- Apply: https://www.zipline.com/open-roles/8015065003?gh_jid=8015065003&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/zipline-it-engineer/

## About the role

We’re looking for a hands-on IT Engineer who is passionate about delivering an excellent employee technology experience across a globally distributed workforce. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Provide fast, thoughtful, and high-quality technical support to employees
- Troubleshoot hardware, software, connectivity, access, and application issues
- Own support issues through resolution and ensure employees have a clear understanding of next steps
- Look beyond simply resolving tickets to identify ways IT can reduce friction and improve the employee experience
- Contribute to strong support SLAs, service quality, and employee satisfaction
- Escalate complex or high-impact issues when appropriate while remaining engaged through resolution

Tags: IT

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/zipline-it-engineer/