# Senior Manager, B2C Engagement & Retention at Zola

- Company: Zola
- What the company does: Plan your wedding with Zola: build a free website, create your registry, shop invitations, and find your venue. Every planning tool you need, all in one place. Backed by Lightspeed.
- Company website: https://zola.com/
- Type: Startups
- Level: Senior
- Location: New York
- Work setup: On-site
- Pay: $120K to $130K base salary per year (USD)
- Posted: 2026-06-30
- Apply by: 2026-10-08
- Apply: https://www.zola.com/about/jobs?gh_jid=8614295002
- Page: https://www.1752.vc/careers/jobs/zola-senior-manager-b2c-engagement-and-retention/

## About the role

Nontraditional candidates welcome. Mindset and aptitude matter more than a lifecycle-specific resume. If you understand customer journeys deeply, know how to build communication that moves them and can learn a new platform fast, we want to hear from you. The salary range for this position is $120,000-$130,000. This full-time role will be hybrid at our office in NYC (Tuesdays & Thursdays).

## What they're looking for

- 7-9 years in a B2C marketing role with real ownership over a customer-facing program
- Demonstrated track record of building programs that move the needle on engagement or retention metrics
- You think at the journey level before the campaign level. Your instinct when a request lands is to ask where it fits in the full arc of the customer’s experience
- Analytically rigorous. You know how to design a clean test, read results honestly, and make program decisions from data rather than intuition alone
- A natural pattern-matcher. You notice when something is off before it becomes a problem
- Comfort with ambiguity and a bias towards figuring things out. This program is evolving and the person who runs it needs to be energized by that

Tags: Marketing