# Principal Program Manager at Zscaler

- Company: Zscaler
- What the company does: Zscaler is a leading cloud enterprise security provider helping global businesses adopt zero trust for secure digital transformation. Backed by Lightspeed.
- Company website: https://zscaler.com/
- Type: Startups
- Level: Principal and up
- Location: Remote - USA
- Work setup: Remote
- Posted: 2026-09-18
- Apply by: 2026-11-02
- Apply: https://job-boards.greenhouse.io/zscaler/jobs/5236314007
- Page: https://www.1752.vc/careers/jobs/zscaler-principal-program-manager/

## About the role

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback.

## What they're looking for

- You thrive in ambiguity by comfortably building the path as you walk it, viewing unstructured environments as the raw material to build something meaningful
- You act like an owner with a strong bias for action, navigating seamlessly between high-level strategy and hands-on execution
- You are a high-trust collaborator who embraces a challenge culture with clear, respectful feedback to build trust and elevate team performance
- You champion simplicity by distilling complex technical concepts, user needs, and cross-functional friction into actionable, focused plans
- You are data-driven, leveraging analytics and evidence over assumptions to evaluate program health and guide smart decisions
- 8+ years of experience in program management, business operations, Customer Success/Services operations, or related roles

Tags: CS Operations