# Collections & AR Manager at Zum

- Company: Zum
- What the company does: Zum CMX serves 5,000+ schools with 98% on-time performance. Managed student transportation, AI routing, and real-time tracking for districts. Backed by Sequoia and SoftBank VF.
- Company website: https://ridezum.com/
- Type: Startups
- Level: Senior
- Location: Hybrid Remote/ Redwood City, CA
- Work setup: Hybrid
- Pay: $111K to $141K base salary per year (USD)
- Posted: 2026-06-23
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/ridezum/01960339-7e45-4df8-8c5c-6abf8dbee40b
- Page: https://www.1752.vc/careers/jobs/zum-collections-and-ar-manager/

## About the role

This is a hybrid position based out of our headquarters in Redwood City, CA. You will be required to be onsite 3 days per week (Monday, Tuesday, and Thursday). We will only consider candidates already located in the Bay Area.

## What they're looking for

- 3+ years of experience in collections, accounts receivable, or billing operations — prior experience working with government entities, public agencies, or school districts is a meaningful differentiator
- A demonstrated track record of measurably reducing AR aging and improving collections rates through the consistent application of structured outreach processes and escalation frameworks
- Excellent written and verbal communication skills — the ability to follow up on past-due balances in a manner that is professional, firm, and relationship-preserving
- Working proficiency in NetSuite or a comparable enterprise ERP — including AR reporting, invoice history review, open item management, and payment application tracking
- Exceptional organizational discipline and attention to detail — the ability to manage a large volume of open items simultaneously without allowing anything to age unacknowledged
- The ability to document a billing dispute thoroughly and accurately, providing the leadership with a complete, well-organized intake package that enables efficient investigation and resolution

Tags: Operations