# Support Engineer at Zuma

- Company: Zuma
- What the company does: Every team needs a Kelsey. The only AI in multifamily for leasing and collections assistant that comes with human back-up. Boost your NOI with Kelsey! Backed by Y Combinator and a16z.
- Company website: https://www.getzuma.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: San Francisco Bay Area
- Work setup: Remote
- Posted: 2025-08-26
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/getzuma/aeba8354-1a4c-4ebf-88c5-025de0c4cd4e
- Page: https://www.1752.vc/careers/jobs/zuma-support-engineer/

## About the role

Off the back of our Series-A in early 2024, Zuma is scaling rapidly. Achieving our vision requires a team of passionate, innovative individuals eager to leverage technology to redefine customer-business interactions. We're on the hunt for exceptional talent ready to join our mission and contribute to building a groundbreaking technology that reshapes how businesses engage with customers.

## What they're looking for

- Basic coding ability (Python or JavaScript) for automation and small improvements
- Familiarity with databases (MongoDB / Postgres)
- Strong understanding of APIs and ability to debug integration issues
- Clear written and verbal communication skills (especially in explaining technical issues to non-technical audiences)
- Attention to detail with a knack for documenting processes clearly and efficiently
- Bonus: Prior experience supporting SaaS or AI-driven platforms

Tags: Engineering