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Senior Manager Implementation and Onboarding

1Password · Remote (United States | Canada) · Remote

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About 1Password

Backed by Accel, Lightspeed and ICONIQ.

About the role

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

What they're looking for

  • 8+ years of experience in post-sale SaaS roles such as Implementation, Professional Services or Solutions Engineering,
  • 4+ years of people management experience, with demonstrated progression to managing managers and/or multiple distinct technical functions
  • Proven experience leading both IC technical teams and specialized technical roles (e.g. Professional Services or TAMs)
  • Track record of successfully supporting customers across segments in complex, security-focused technical environments
  • Experience implementing repeatable service delivery models
  • Experience influencing and improving the full customer lifecycle, including sales handoff, onboarding, adoption, renewal, and expansion motions
More about this role

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced,...

Read the full posting on 1Password's site ↗

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