Startups · AI

Customer Success Manager (CSM)

1stCollab · San Francisco, CA, US · On-site

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About 1stCollab

Performance-Optimized Influencer Marketing at Scale. Backed by Y Combinator.

About the role

We’re hiring our first Customer Success Manager to help build the leading advertising and marketing platform for brands and creators. For creators, we aim to be the ultimate platform for growing creative careers—managing the business side so creators can focus on what they do best. For brands, our vision goes beyond traditional ad platforms: we believe that by making advertising as intuitive as a consumer product, we can redefine the ad experience.

What they're looking for

  • Prior experience at an early-stage startup is highly preferred
  • Experience with digital ad products or creator economy products is a plus
More about this role

1stCollab (YC W23) is an AI-powered influencer marketing platform founded by a team with extensive experience scaling companies like Pinterest. We’re revolutionizing influencer marketing, enabling marketers to accomplish in hours what previously took teams months. Each week, we connect thousands of creators with top brands like Notion, Character AI, and Quora. Backed by Y Combinator and other world-class investors, we’re developing cutting-edge technology to transform how brands advertise and acquire users.

We’re hiring our first Customer Success Manager to help build the leading advertising and marketing platform for brands and creators. For creators, we aim to be the ultimate platform for growing creative careers—managing the business side so creators can focus on what they do best. For brands, our vision goes beyond traditional ad platforms: we believe that by making advertising as intuitive as a consumer product, we can redefine the ad experience.

In this role, you’ll work directly with the CEO to ensure brands achieve measurable growth with 1stCollab. Your responsibilities will include onboarding brands, guiding them through best practices, analyzing campaign performance, and...

Read the full posting on 1stCollab's site ↗

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