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Senior Manager, Client Delivery Operations and Governance

Abacus Insights · United States · On-site

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About Abacus Insights

Abacus Insights offers a data management solution that standardizes data across the healthcare ecosystem by providing a highly secure unified data infrastructure that minimizes change management and maximizes analytics enablement to help healthcare providers... Backed by BlueCross BlueShield Venture Partners.

About the role

As Senior Manager, Client Delivery Operations and Governance, you will own the operating system behind how Abacus delivers for health plans. You will build and run the processes, tools, and standards—resourcing and capacity management, Jira standards, Smartsheet Control Center, Replit applications, delivery templates, knowledge management, and stage gates—that give our delivery teams the consistency, visibility, and accountability to scale. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Bachelor's Degree in a related field
  • 8+ years of experience in delivery operations, PMO or process governance, or professional services operations, including resource and capacity management
  • Experience working in both startup and enterprise environments, with 3+ years leading people through change and ambiguity
  • Strong working knowledge of Jira (workflow and field design, dashboards, reporting) and Smartsheet
  • Experience designing and enforcing delivery lifecycle governance, including stage gates, templates, and SOPs
  • Project and resource reporting, utilization, and portfolio-level visibility for senior leaders
More about this role

About Us

Abacus Insights is transforming how data and AI work for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence.

As the AI and Data Platform for Payer Intelligence, we help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions—so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we're tackling big challenges in an industry that's ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows—and it's why we are leading the way.

Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable—those excited to leverage emerging technologies to enhance how we work—while keeping human insight, connection, and...

Read the full posting on Abacus Insights's site ↗

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