Startups · AI

Sales Operations Analyst

Abnormal · Remote - USA · Remote

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About Abnormal

Abnormal AI is a behavioral AI security platform that protects email, identity, and AI—and stops insider threats. Trusted by 5,000 organizations. Backed by Greylock, Insight and Menlo.

About the role

Abnormal AI’s Sales Operations team is the connective tissue between our go-to-market motion and the data, systems, and processes that power it. As an Analyst on the Sales Operations (“SOPs”) team, you'll be the first point of contact for our revenue-facing employees—onboarding new hires into our tech stack and operating cadences, owning key reporting initiatives, and spotting the manual, repeatable work worth automating.

What they're looking for

  • 2-3 years of experience in sales operations, revenue operations, business operations, or a related field
  • Hands-on Salesforce experience
  • Strong attention to detail and a process-first mindset — you catch the thing everyone else misses
  • Clear, professional written communication, comfortable in a Slack-heavy async environment
  • Ability to manage multiple requests simultaneously and prioritize under pressure
  • Proficiency in Excel / Google Sheets for data validation and light analysis
More about this role

Abnormal AI’s Sales Operations team is the connective tissue between our go-to-market motion and the data, systems, and processes that power it. As an Analyst on the Sales Operations (“SOPs”) team, you'll be the first point of contact for our revenue-facing employees—onboarding new hires into our tech stack and operating cadences, owning key reporting initiatives, and spotting the manual, repeatable work worth automating. This is a high-visibility, high-impact role for someone energized by variety, who loves solving problems end-to-end, and who wants to build a career in revenue operations at a category-leading cybersecurity company.

New Hire Onboarding

  • Serve as the SOPS point of contact for all incoming new hires during their first 30 days. Proactively driving formalized sessions on their onboarding journey
  • Conduct AE walkthroughs of their territory, operating cadences, addressing questions on systems/tools, and going into depth on what it takes to be a successful AE at Abnormal AE
  • Assign territory and accounts to new hires - validation of accounts in territory, confirming holdovers, and executing account moves in partnership with with Regional Directors
  • Evolve the...

Read the full posting on Abnormal's site ↗

Revenue Operations

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