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Job Title Associate, Customer Strategy and Impact - MEA, Accion Advisory

Accion Venture Lab · Remote (US) · Remote

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About Accion Venture Lab

Accion Ventures is an investment strategy that today pursues early-stage investments as part of Accion Impact Management.

About the role

The Associate, Customer Strategy & Impact supports the design and delivery of customer-centric strategies that enhance customer acquisition, engagement, retention, and financial outcomes, particularly for underserved and MSME segments. This position will support three components of Accion Advisory’s work:

What they're looking for

  • 4+ years of experience working in a reputed consulting organization or fintech or financial services provider
  • Master’s degree or equivalent with a background in or inclination toward information technology, financial services, or social sector is preferred
  • Demonstrated fluency in financial modelling tools such as Excel
  • Innovative mind-set and fresh perspective to the design and development of new and existing business models to support clients in achieving breakthrough results
  • Passion for the social sector and keenness toward technology-enabled business models
  • Ability to study and quickly understand business processes, team dynamics and customer needs
More about this role

Accion is a global nonprofit on a mission to create a fair and inclusive economy for the 1.6 billion people who are failed by the global financial system. We develop and scale responsible digital financial solutions for small business owners, smallholder farmers, and women, so they can make informed decisions and improve their lives. Through targeted investment strategies, advisory solutions, and expert thought leadership, we work with local partners to develop and scale cheaper, more accessible, and customer-friendly financial solutions. Since 1961, Accion has helped build 299 financial service providers serving low-income clients in 77 countries, reaching over 500 million people. More at https://www.accion.org.

Accion Advisory is a global team helping companies deliver innovative, affordable financial solutions for underserved customers in emerging markets. We work with local ecosystem partners, leveraging philanthropic capital and new technologies, to test, improve, and scale solutions that strengthen economic well‑being.

Our 60+ advisors deliver 30+ active projects across Africa, Asia, and the Americas, collaborating with financial service providers, fintech companies, digital...

Read the full posting on Accion Venture Lab's site ↗

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