Backed by First Round Capital.
About the role
As a Product Specialist , you’ll become one of the deepest experts in how Actively works – and help our customers become experts too. You’ll sit at the intersection of product mastery and customer enablement . You’ll learn Actively deeply – how our agents behave, how different configurations change outcomes, what makes a workflow click, and where users get stuck – and then translate that knowledge into exceptional experiences for our customers. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You are extremely customer-obsessed. You genuinely like sitting with a user, understanding what isn’t working, and staying with the problem until they’re successful
- You are an exceptional communicator and teacher. You can make something complex feel simple, whether live on a call or in a 90-second Loom
- You love seeing users “get it.” You get genuine satisfaction from teaching someone something new, watching them have an aha moment, and helping them become more confident and effective with the product
- You’re excited by AI-native products and want to understand how agents work in practice – their capabilities, limitations, configurations, and edge cases
- You have enough technical fluency to be dangerous. You don’t need to be an engineer, but you’re comfortable with systems, data, configuration, debugging, and learning new technical tools
- You thrive in an early-stage environment where the playbook is still being written. You notice repeated patterns and naturally think, “How do we make this easier the next hundred times?”
More about this role
Actively AI is defining a new category: Intelligence-Led Revenue.
Revenue organizations have always been bottlenecked on human capacity. Reps triage which accounts get attention. Context disappears at every handoff. On any given day, the vast majority of accounts have exactly zero people thinking about them.
Actively addresses this at the structural level. Our platform deploys Per-Account AgentsTM across our customers’ TAM, working 24/7 to research, identify opportunities, and advance next steps without being asked. Leading enterprises including Ramp, Ironclad, and Samsara are already making this shift.
Our co-founders are former Stanford AI researchers, and the team comes from Harvard, CMU, Berkeley, Brex, Scale AI, and Google. We've raised $68M from TCV, First Harmonic, Bain Capital Ventures, First Round Capital, and more.
As a Product Specialist , you’ll become one of the deepest experts in how Actively works – and help our customers become experts too.
You’ll sit at the intersection of product mastery and customer enablement . You’ll learn Actively deeply – how our agents behave, how different configurations change outcomes, what makes a workflow click, and where users get...
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