AcuityMD is the MedTech intelligence platform that combines precise data, AI-powered insights, and intuitive workflows to help your team move faster/win more. Backed by ICONIQ and Redpoint.
About the role
Partner with customers to understand their existing technology stack and AI roadmap; develop and own a joint transformation plan that ensures they can successfully adopt, scale, and govern AI-powered workflows within the AcuityMD platform. Lead the setup, configuration, and testing of the AcuityMD platform for new clients to ensure proper functionality
What they're looking for
- Oversee Strategic customers throughout their implementation journeys
- Partner with account executives and solution engineering to scope, price, and successfully position/sell services for implementation, integration, and ongoing premium success
- Project manage the implementation programs for our largest customers
- Coordinate internal and external resources to manage changes to the project scope and schedule for the flawless execution of projects
- Provide client support until the implementation has been completed and the customer is transitioned to the Customer Success Team
- Be a strategic partner to the Account Executive team and Customer Success team removing technical blockers with urgency and jumping into customer conversations when needed
More about this role
AcuityMD is the AI platform for MedTech trusted by over 500 MedTech companies – including 16 of the top 20. Commercial leaders use AcuityMD to identify target markets, surface top opportunities, and grow their business. By combining real-world healthcare data with AI-powered insights, AcuityMD enables companies from pre-commercial to enterprise to understand where and how to sell faster to accelerate the adoption of medical technology. AcuityMD ranked No. 316 on the 2026 Inc. 5000 list of the fastest-growing private companies in America and was named to Forbes’ 2025 “Next Billion-Dollar Startups” list – an elite group of 25 venture-backed U.S. companies identified as most likely to reach a $1 billion valuation. AcuityMD is backed by Stepstone Group, Benchmark, Redpoint Ventures, ICONIQ, and Atreides Management.
In this role, you will be responsible for ensuring our largest, most strategic accounts have a world-class experience on the AcuityMD platform. These customers represent the most complex organizations, technology portfolios, and technical requirements. They also represent the greatest opportunity for our company to have a positive impact on their businesses and on the...
Browse similar: Startup jobs · Remote jobs