Human security for the AI era. Adaptive unifies security awareness training, phishing simulations, agentic email security, and AI governance. Backed by a16z.
About the role
We're looking for a reliable, detail-oriented operations contractor to own account provisioning during UK business hours. This is an ongoing role with no fixed end date — we're building long-term coverage, not filling a temporary gap. The role is 100% focused on account provisioning: setting up deepfake demo accounts for demos booked by our BDR and AE teams, and resolving flagged issues when they come in.
What they're looking for
- Has a 4-year degree or is currently pursuing one — we care more about reliability, technical aptitude, and judgment than field of study
- Extremely detail-oriented: you go above and beyond while paying meticulous attention to accuracy
- Organised under pressure: you can juggle competing requests and prioritise without dropping the ball
- Self-directed: comfortable working independently during your shift without constant oversight
- Interested in AI: curious about AI tools and use them to make your work faster and better
- Adaptable: comfortable in a fast-paced, high-growth startup environment
More about this role
Product Operations Contractor – UK Hours
New York City (hybrid, 3 days/week) | Contract, 40hrs/week |
Mon-Fri, 7am-3pm ET | Ongoing, paid hourly
Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks. In December 2025, we announced an $81M Series B led by NVIDIA and Bain Capital Ventures, with participation from Capital One Ventures, Citi Ventures, and continued support from a16z, the OpenAI Startup Fund, and Abstract Ventures — marking NVIDIA's first AI cybersecurity investment.
Adaptive was founded by Brian Long and Andrew Jones, who previously co-founded Attentive ($500M+ ARR, $10B+ valuation) and TapCommerce (acquired by Twitter). Trusted by leading banks, healthcare organisations, and technology companies, Adaptive protects teams from AI-powered threats including deepfakes, smishing, and voice scams.
We're looking for a reliable, detail-oriented operations contractor to own account provisioning during UK business hours. This is an ongoing role with no fixed end date — we're building long-term coverage, not filling a temporary gap. The role is 100% focused on account provisioning: setting up deepfake demo accounts for demos booked by our BDR and AE...
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