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Product Manager - Agents

Adonis · New York City · Remote

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About Adonis

Transform healthcare billing with Adonis' AI revenue cycle management software for enhanced outcomes and instant revenue insights. Backed by General Catalyst.

About the role

We're hiring a Product Manager to own our claim-status and voice workflows inside Adonis's AI Agents platform. Agents work revenue cycle claims across payer and provider systems over API, payer portals, and the phone. This role owns two of those: figuring out where a claim stands with a payer, and calling payers to move claims forward. More of that calling is shifting to AI voice, and you'll own that build too.

What they're looking for

  • 2-4 years in product management, with real examples of taking a workflow or feature from idea through launch and past it
  • A working understanding of healthcare revenue cycle: claims, claim status, denials, and payer follow-up
  • Time spent with RCM operators, billing teams, or healthcare customers, learning how they work and turning it into requirements
  • Comfort in the technical details: APIs, data, integrations, and the trade-offs between API, portal, and phone
  • You reach for data. You can define a metric, read it, and decide from it
  • You explain things clearly, whether you're talking to an engineer, an operator, or a customer
More about this role

We're hiring a Product Manager to own our claim-status and voice workflows inside Adonis's AI Agents platform. Agents work revenue cycle claims across payer and provider systems over API, payer portals, and the phone. This role owns two of those: figuring out where a claim stands with a payer, and calling payers to move claims forward. More of that calling is shifting to AI voice, and you'll own that build too.

You'll run these workflows day to day, from first requirements through launch and everything after, working closely with Agents product and engineering. We're looking for someone who knows revenue cycle, is comfortable in the technical details, and leans on data to decide what to fix next.

Own the workflows that check where a claim stands, across electronic status transactions, payer portals, and phone, and read what comes back.

Turn a payer's response into a clean, structured status the rest of the platform can act on.

Close the gaps: payers or channels we can't reliably reach, and responses we read wrong.

Set the acceptance criteria, edge cases, and quality bar for the workflows you own.

Own the phone-based workflows Agents use to reach payers, and push their coverage,...

Read the full posting on Adonis's site ↗

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