Helping therapists deliver better outcomes to more patients with artificial intelligence. Backed by Techstars.
About the role
Small business owners don't have a CFO, a finance team, or an analyst they can call. For most of them, managing money is something that happens late at night, between everything else that actually runs their business.
What they're looking for
- Minimum 1 year of quota-carrying experience in a full-cycle account lifecycle role (SDR / AE / AM), with demonstrated ability in prospecting, qualifying, negotiating, closing, nurturing, and upselling
- Proven track record of driving product revenue growth into the multi–seven-figure range through upselling, retention, and related strategies
- Excellent verbal and written communication skills
- Experience at an early stage hypergrowth startup
- Comfortable working with CRM tools (e.g. HubSpot), spreadsheets, and BI dashboards
- Confident in executing outbound marketing campaigns across channels such as email, direct mail, SMS, phone outreach, and more
More about this role
Small business owners don't have a CFO, a finance team, or an analyst they can call. For most of them, managing money is something that happens late at night, between everything else that actually runs their business.
Your job is to make sure every customer gets the full value of what Affiniti offers, deepening product adoption, expanding relationships, and keeping churn off the table before it's ever a conversation. You'll need enough financial fluency to get into the weeds when something breaks or a report doesn't look right, and enough commercial instinct to spot an expansion opportunity in the middle of a support call.
As the face of our platform to the customers who depend on it, you'll build the kind of relationships where you know their business almost as well as they do.
This role is all about being the voice of our customers. You'll be reaching out to 100 business owners a day, traveling across the country to meet with customers, and hustling every step of the way. You'll fully embody the customer experience.
Develop and maintain strong relationships with both new and existing high-value customers, ensuring their needs are met while overseeing all health reporting across...
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