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Founding Senior Manager, Forward Deployed Engineering

Afresh · San Francisco, CA · On-site

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About Afresh

Afresh is the AI platform for grocery retail. We help retailers reduce shrink, improve in-stock rates, and run smarter operations from the store to the DC. Backed by Insight.

About the role

Afresh is building the team that deploys our AI inside the largest grocers in the US. You'll build and lead the team of forward deployed engineers who embed with our enterprise grocery customers, integrating into their data, shipping AI systems on top of it, and hardening what works into our platform. You'll own the technical relationship with each customer's engineering leaders, and you'll partner with the Deployment Strategist who owns the account to plan and sequence the work.

What they're looking for

  • Hire, develop and retain forward deployed engineers. Set the technical bar and the standard for how the team works with customers
  • Lead execution across concurrent customer engagements: what gets built, in what order, and to what quality bar
  • Staff engagements across accounts, making resourcing calls that balance customer need, team development and what the platform needs next
  • Run regular 1:1s and invest in career growth. Several of our engineers are strong builders doing customer-facing work for the first time
  • Stay hands-on enough to review architectures and code, lead technical discovery sessions, and debug alongside your team when an account calls for it
  • Be the senior technical partner to each customer's engineering and data leadership. Set the delivery roadmap with them, defend the architecture behind it, and tell them early when something slips
More about this role

Afresh, the AI platform for grocery, began by tackling the most complex problem in the industry: fresh, and has evolved into the core AI platform for grocers.

By leveraging proprietary AI designed for high-volatility environments, we empower partners like Albertsons, Meijer, and Wakefern to drive smarter decisions across their entire enterprise.

Following record-breaking 70% revenue growth in 2025, we have scaled to 6 enterprise-grade solutions, with solutions live in over 10% of the U.S. grocery market. Our platform now orchestrates billions of decisions from the store floor to the distribution center and prevented over 200 million pounds of food waste last year alone.

If you're looking for a role where your work directly translates into massive scale and social good, and you want to be part of the team that defines how the world eats, there is no better time to join us.

This is a hybrid role requiring 3 days/week in San Francisco

Afresh is building the team that deploys our AI inside the largest grocers in the US.

You'll build and lead the team of forward deployed engineers who embed with our enterprise grocery customers, integrating into their data, shipping AI systems on top...

Read the full posting on Afresh's site ↗

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