Agility's humanoid robots are deployed today in manufacturing, distribution, and logistics. Proven automation for industrial environments. Backed by SoftBank VF.
About the role
We are looking for a hands-on, high-impact Director, Product Quality to lead our Field Quality and Failure Analysis engineering teams. In this role, you will hold ultimate accountability for overall field quality, reliability performance, and fleet health across all deployed commercial products.
What they're looking for
- Education: Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Systems Engineering, or a related technical field
- Leadership: 5+ years of direct people management experience leading technical engineering teams (FA, Quality, or Sustaining Engineering)
- Hands-on Expertise: Deep, practical experience executing physical failure analysis on electromechanical systems (actuators, harnesses, sensors, PCBAs, battery management systems, and precision mechanical linkages)
- Methodologies: Certified or expert practitioner in structured root cause analysis tools (8D, 5-Why, Fishbone/Ishikawa, Fault Tree Analysis, FMEA, Gauge R&R)
More about this role
Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we're pioneering a new era of automation that enhances human potential.
We are looking for a hands-on, high-impact Director, Product Quality to lead our Field Quality and Failure Analysis engineering teams. In this role, you will hold ultimate accountability for overall field quality, reliability performance, and fleet health across all deployed commercial products.
You are a seasoned practitioner of rigorous problem-solving methodologies (8D, 5-Why, DMAIC) with a proven track record of diving deep into complex electromechanical, hardware, and firmware failures. You will bridge the gap between field service operations, customer sites, supplier quality, and internal product design teams to ensure field issues are contained rapidly, root-caused definitively, and prevented permanently.
- Own Field Quality & Fleet Health: Establish, monitor, and report on key field quality...
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