Connect every disconnected app to your SSO. Backed by Y Combinator.
About the role
Bug triage and diagnosis: Sitting closest to where things break. You'll be the first line of investigation when customers hit issues, combining sharp debugging instincts with a deep understanding of how the platform works end-to-end. Feedback loop to the team: Translating what you see in the field - friction, bugs, missing features, workarounds - into clear, actionable signal for the rest of the team.
What they're looking for
- 1+ years software experience: You've built or maintained production software and are comfortable reading, debugging, and making changes to a live codebase
- Excellent debugging and empathy in equal measure: You can dig into a browser automation issue and explain what happened to a non-technical customer
- Strong customer instincts: You listen carefully, ask the right questions, and spot the real problem behind what someone is describing
- Bias for action: You don't wait for an approval. You identify something, fix it if you can, and escalate clearly if you can't
More about this role
Aglide's browser agent platform is trusted by household-name fintechs and global enterprises to automate and secure the applications their employees depend on most. We've raised over $3.5M to go after this problem, and every day our platform is running thousands of mission-critical workflows.
Our forward deployed engineers sit at the intersection of engineering and customer success - embedded with our customers, solving their problems hands-on, and feeding what they learn directly back into the product.
Aglide combines an on-device browser agent and a browser extension to autonomously run web-based tasks inside our customers’ work applications. Today, it’s used for two key workflows:
User login: Automating user sign-in to work accounts to give security teams visibility and policy enforcement.
Lifecycle: Completing admin tasks inside applications (e.g., creating users) to save time, reduce human error, and tighten access control.
Our platform lets non-technical users configure these workflows for any application. We are working with companies ranging from decacorn financial services scale-ups to public insurance companies.
Their employees depend on Aglide to access mission-critical...
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