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Senior Manager, Professional Services

AiDash · Palo Alto, California, United States · On-site

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About AiDash

AiDASH is making critical infrastructure industries climate resilient and sustainable. Backed by G2 Venture Partners.

About the role

As a Senior Manager in the Professional Services team , you will own end-to-end technical delivery of AiDASH implementations for enterprise utility customers, from kickoff through go-live and handoff to Customer Success. You'll be the primary delivery point of contact for customers, work closely with Engineering, Product, Data, and Solutions teams, and make sure every engagement lands on scope, on schedule, and with measurable value. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 8+ years in technical project management or professional services delivery, with at least 5 years as the primary customer-facing lead on enterprise implementations
  • Background in IT services, consulting, or SaaS professional services, delivering SaaS, data, or integration-heavy platforms for enterprise clients
  • Proven track record of running concurrent customer implementations with distributed, cross-functional teams across time zones
  • Solid technical foundation: comfortable with cloud platforms (AWS/Azure), APIs and integrations, data migration, and the SDLC, able to engage credibly with engineers and customer IT teams
  • Hands-on with scoping, estimation, SOWs, and change requests, keeps delivery within contracted scope
  • Working command of Agile and Waterfall delivery, hands-on with JIRA and standard PM tools
More about this role

About AiDASH

AiDASH is leading the PreventionFirst™movement for electric utilities and transforming grid resilience through its pioneering platform that unifies vegetation, asset, storm, and wildfire intelligence. Powered by SatelliteFirst™ Inspection & Monitoring, AiDASH delivers comprehensive visibility across the entire grid at the right frequency and budget, using the right data modality. More than 200 customers trust AiDASH to keep the lights on, spend where it counts, and defend every decision, Securing Tomorrow across every mile of the grid. Learn more at www.aidash.com.

The PreventionFirst movement is growing, and so is the recognition behind it. In 2026, Forbes named AiDASH one of America's Best Startup Employers for the 4th consecutive year, and TIME included AiDASH among America's Top GreenTech Companies for the 3rd year in a row. Deloitte Technology Fast 500 ™ ranked AiDASH No. 12 in the San Francisco Bay Area, and No. 59 overall in their selection of the top 500 for 2024.

Join us in Securing Tomorrow Together!

The Role

As a Senior Manager in the Professional Services team , you will own end-to-end technical delivery of AiDASH implementations for enterprise utility...

Read the full posting on AiDash's site ↗

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