Aidoc delivers clinical AI that empowers healthcare providers with faster, more accurate decision support. Explore how our clinical AI solutions enhance patient care. Backed by General Catalyst and SoftBank VF.
About the role
Implementation Managers are the main customer-facing technical position of Aidoc, and are the front line of the Delivery department. As such, Implementation Managers are the project managers of onboardings of new customers, and are leading any technical work with aidoc's customers, including integrations with third-party applications, additions of features and solutions, etc.
What they're looking for
- Build a strong relationship with our customers' technical teams - as the "first exposure" of Aidoc's R&D to the customer
- Making data-driven conclusions and acting upon them to optimize the solution's technical setup and performance
- Generate creative product and feature offerings by integrating a vast knowledge of Aidoc's solution features and capabilities with a profound understanding of each customer
- Work with the Product team on requirements definition and design
- Work closely with the Customer Success and Sales departments
More about this role
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
Implementation Managers are the main customer-facing technical position of Aidoc, and are the front line of the Delivery department.
As such, Implementation Managers are the project managers of onboardings of new customers, and are leading any technical work with aidoc's customers, including integrations with third-party applications, additions of features and solutions, etc.
Overall ownership of product delivery projects: Lead...
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