AIR secures your agent fleet and filters every AI add-on before it enters your enterprise. Continuous vetting, governance, and runtime protection for safe AI adoption. Backed by Sequoia.
About the role
The Senior Team member you will manage and provide leadership for two offshore teams, overseeing daily workflow, assignments, prioritization, throughput, and SLA delivery. This includes consistent coaching (calibrations, feedback, 1:1s/lead check-ins) to maintain morale and accountability across different cultures and hours, as well as escalating risks, resourcing gaps, and performance concerns to the Content Analyst Manager.
What they're looking for
- U.S. Citizenship is required
- 3+ years of experience in content operations, data operations, research operations, data QA/validation, or similar roles supporting structured data workflows
- 1–3+ years experience leading analysts or data QA teams (including offshore and/or shift-based coverage preferred)
- Proven ability to manage high-volume validation work with tight SLAs, competing priorities, and frequent context switching
- SQL and Python experience
- Experience working with structured datasets, logs, and validation outputs to identify root causes and reduce rework
More about this role
Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed.
We are seeking an exceptional and experienced Senior Content Operations team member, a role for someone who shares our passion and obsession with quality. You will be a core member of our team dedicated to helping our clients replace time-consuming, manual processes to achieve informed, real-time decisions about government markets, competitors, and agency relationships. The ideal candidate is a hands-on analyst with large dataset experience. You must also possess strong interpersonal skills to work cross-functionally across internal teams and with Air platform Subject Matter Experts...
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