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Senior Sales Operations Lead

Airbnb · United States · On-site

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About Airbnb

Get an Airbnb for every kind of trip → 8 million vacation rentals → 2 million Guest Favorites → 220+ countries and regions worldwide. Backed by General Catalyst, Greylock and Kleiner Perkins.

About the role

Optimized hotel supply is one of the most important drivers of Hotels performance at Airbnb, and this role sits at the center of that effort. As Senior Sales Operations Lead, Hotels Optimization, you will own the global operations strategy for the supply optimization program, partnering with Account Management, Product, Marketing, and Analytics to help hotels price competitively, adopt discounts and programs, and use every available lever to grow. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Incentives & Performance Management : Partner with Finance and leadership to design and evaluate incentive and performance programs for account management teams, ensuring they reward the right behaviors across regions
  • 12+ years in revenue operations, sales operations, account management operations, or a related field, ideally in a high-growth, global environment. Hospitality, OTA, or marketplace experience required
  • Proven ability to run and improve a complex, multi-stage program with measurable impact on adoption, revenue, or supply quality
  • Working knowledge of hotel pricing and revenue management concepts (rate strategy, rate plans, promotions, parity, distribution channel performance) and how they connect to marketplace outcomes
  • Strong strategic and analytical skills, with the ability to turn complex performance data into clear insights that drive decisions
  • Experience with goal setting, forecasting, capacity planning, and incentive or performance programs
More about this role

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Hotels represent one of Airbnb's most exciting growth frontiers, bringing professional hospitality partners onto the platform and making it possible for guests to choose Airbnb for every kind of trip. By ensuring a robust and exceptional hotel supply, the Revenue Operations team plays a critical role in shaping Airbnb's future and delivering on its mission to create a world where anyone can belong anywhere.

The Revenue Operations team partners across the company to build world-class Sales, Onboarding, and Account Management capabilities. We support partners across the full journey – from identifying and acquiring the right supply in the right markets, to seamless onboarding and integration, to the tools, programs, and insights that help partners grow and succeed on our platform. We own critical growth levers that ladder...

Read the full posting on Airbnb's site ↗

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