Startups · AI

Staff UX Writer, AI

Airbnb · United States · On-site

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About Airbnb

Get an Airbnb for every kind of trip → 8 million vacation rentals → 2 million Guest Favorites → 220+ countries and regions worldwide. Backed by General Catalyst, Greylock and Kleiner Perkins.

About the role

UX Writing is a core design discipline at Airbnb. Our team of 40+ writers works closely with Experience Design, Experience Research, Engineering, and Design Program Management to support the product development process from beginning to end. Whether you excel in upfront storytelling, end-to-end systems design, or nitty-gritty execution, you'll find your people here. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Develop inspiring, strategic ideas based on product requirements, data, and/or research
  • Set the quality bar for AI-generated content: write the guidelines and examples, grade and rank model outputs, and calibrate VJs
  • Drive consensus with stakeholders and/or partners on content recommendations
  • Manage copy deadlines and deliver detailed copy across multiple projects
  • Connect with our critical cross-functional partners including Design, PM, Legal, accessibility, and localization to ensure we have the proper input on our work
  • Join writing team crits to present work and help sharpen the work of your teammates
More about this role

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

UX Writing is a core design discipline at Airbnb. Our team of 40+ writers works closely with Experience Design, Experience Research, Engineering, and Design Program Management to support the product development process from beginning to end. Whether you excel in upfront storytelling, end-to-end systems design, or nitty-gritty execution, you'll find your people here.

From concept to launch, our UX writers create industry-leading experiences for guests and hosts that meaningfully impact the success of the company. In this role, you'll shape how AI-powered, generative surfaces speak to hosts and you'll build the systems that keep that voice consistent as models change. You'll help set the standard for how our team partners with Engineering to define the ideal experience, evaluate generated output, and iterate to improve the...

Read the full posting on Airbnb's site ↗

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