Startups

Engagement Manager - Managed Services

AirOps · New York , San Francisco or US-Remote · Remote

← All jobs
About AirOps

Build an AI discovery strategy that earns trust across the web, gets your brand chosen by AI, and drives growth with AirOps. Backed by Greylock.

About the role

We're hiring a Engagement Manager to own execution and delivery of client relationships across the full Managed Services lifecycle, from the moment a deal is signed through renewal. You're the person the customer relies on, and the person who holds the delivery team accountable to them. Your north star is retention.

More about this role

AirOps is the full-service platform for brand growth in the age of AI search. As consumers shift from traditional search engines to platforms like ChatGPT, Claude, and Gemini, the entire ruleset of growth is being rewritten. Buyers now rely on agents to discover, recommend, and purchase products and services for them. If your brand isn't part of the answer, you aren't in the running.

Our platform offers everything a brand needs to get found, recommended, and earn trust. We work with category leaders, including teams at Ramp, Chime, Airbnb, ServiceNow, and Rippling, to drive visibility and accelerate growth from AI search.

Backed by Greylock, Unusual Ventures, Wing VC, and Founder Collective, we're headquartered in San Francisco, New York, and Montevideo.

We're hiring a Engagement Manager to own execution and delivery of client relationships across the full Managed Services lifecycle, from the moment a deal is signed through renewal. You're the person the customer relies on, and the person who holds the delivery team accountable to them. Your north star is retention.

Managed Services runs as a pod. An AEO Strategist owns strategy and quality. A Solution Architect owns execution...

Read the full posting on AirOps's site ↗

Customer Experience

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.