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Senior Manager, Product Success, T:0

Airwallex · US - San Francisco · Remote

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About the role

As a Senior Manager, Product Success, you are the architect of our customers’ operational success from day zero. This is a high-impact, 0-1 role where you sit at the intersection of complex accounting, AI implementation, and driving customer outcomes. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Technical Accounting Fluency: A strong background in accounting or finance, with a solid grasp of revenue recognition (ASC 606) and how modern ERPs work. You can effortlessly speak "Accounting" with a Controller and "Data/APIs" with an Engineer
  • Customer-Facing Ownership: Strong experience or desire to work directly with our customers. Experience in customer success, implementations, technical account management, or product operations where you’ve used your accounting background
  • Owner & Value-Driven Mindset: Exceptional organizational skills with a proven track record of managing complex stakeholder environments and hitting aggressive delivery deadlines. You thrive solving ambiguous and exciting problems
  • AI-Maximalist: A deep passion for emerging technology. You don't just use basic AI tools for simple tasks, you understand how to prompt, configure, and optimize autonomous systems to handle deterministic, complex financial rules
  • CPA license or heavy experience auditing (e.g., Big 4) or managing revenue and accounting
More about this role

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

T:0’s mission is to make finance run itself. We are turning accounting into autonomous infrastructure that closes the books, reconciles, and reports continuously, so the people who own the outcome can stop worrying about busy work and start...

Read the full posting on Airwallex's site ↗

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