About the role
As a Technical Account Managers (TAM) in Airwallex, you will play a crucial role in fostering our customers’ innovative and transformative endeavours across our full payment solutions suites. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for our most valued enterprise customers.
What they're looking for
- Bachelor's degree in a STEM discipline, with strong academic achievements
- At least 5 years experience working in an engineering, technical support, or technical account manager role
- Comfortable managing multiple and changing priorities and meeting deadlines in an entrepreneurial environment
- Ability to approach customer and sales team requests in a proactive and consultative manner, listen and understand user requests and needs and effectively deliver
- Thorough understanding of the software development lifecycle and API architecture
- Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers
More about this role
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles . You move fast with good...
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