AlayaCare is a start-up that delivers an end-to-end home health care software platform and hardware ecosystem. Backed by iNovia Capital.
About the role
The Professional Services Consultant plays a critical, customer- facing and internal role that enables the growth of professional services. In this role, you will be responsible for the successful delivery and execution of professional services-led implementations and projects. You will lead customer and internal stakeholders, apply subject matter expertise in the AlayaCare platform and the home care industry, and help customers achieve value through high-quality project deliverables.
What they're looking for
- 5+ years of relevant professional experience
- Bachelor’s Degree (B.Sc., B.Comm ., or equivalent)
- 3+ years of experience in SaaS consulting and/or health care implementations
- 2+ years of experience leading complex internal and external engagements, including functional and cross-functional teams
- Demonstrated passion for understanding customer business goals and challenges
- Ability to communicate effectively with customer leadership
More about this role
At AlayaCare , we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 600+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you’re early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.
The Professional Services Consultant plays a critical, customer- facing and internal role that enables the growth of professional services. In this role, you will be responsible for the successful delivery and execution of professional services-led implementations and projects. You will lead customer and internal stakeholders, apply subject matter expertise in the AlayaCare platform and the home care industry, and help customers achieve value through high-quality project deliverables.
This position will focus on customers located in the United States, with a focus on skilled care and Infusion.
- Lead project teams through requirements...
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