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Senior Director of Solutions Engineering

Albert · Remote (United States) · Remote

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About Albert

Albert helps chemists change the world by building technology that understands how they work. As chemists ourselves, we know what it’s like when software doesn’t work the way you do — stuck with systems built by people who never spent a day at the bench. Backed by Index.

About the role

Every engagement separates scientific scope, owned by our Solutions Scientists, from technical scope. You will own the technical side and work closely with the scientific team to make sure both move together: Your primary focus is pre-sales. Once a Binding Estimate is signed, the engineering team picks up execution. Your job is to make that handoff clean every time.

What they're looking for

  • Lead technical discovery with partner IT stakeholders including CIOs, Enterprise Architects, and IT Directors, many of whom are in their first serious integration conversation
  • Scope integrations and migrations, producing the Binding Estimate that defines technical approach, assumptions, and estimated ranges, once signed, that estimate is the handoff to the engineering team for delivery
  • Own the SOW structure (in partnership with legal) for integration and migration engagements, ensuring documents are clear, consistent, and commercially protective
  • Guide partners toward standard integration patterns and best practices, most deals should follow the catalog, and it is your job to make that the path of least resistance
  • Co-developing evaluation frameworks with Solution Scientists that connect technical feasibility and scientific fit into a single partner experience
  • Spot emerging integration trends and gaps in our standard offerings, and bring those patterns back to the engineering team
More about this role

Pre-sales technical motion

Every engagement separates scientific scope, owned by our Solutions Scientists, from technical scope. You will own the technical side and work closely with the scientific team to make sure both move together:

  • Lead technical discovery with partner IT stakeholders including CIOs, Enterprise Architects, and IT Directors, many of whom are in their first serious integration conversation
  • Scope integrations and migrations, producing the Binding Estimate that defines technical approach, assumptions, and estimated ranges; once signed, that estimate is the handoff to the engineering team for delivery.
  • Own RFP and security questionnaire responses for all integration, migration, and technical security content; this is your domain, not something that escalates to engineering. This includes strong familiarity with relevant security and compliance standards such as ISO 27001, SOC 2, GxP, NIST 800, GDPR, the EU AI Act, etc.
  • Own the SOW structure (in partnership with legal) for integration and migration engagements, ensuring documents are clear, consistent, and commercially protective
  • Guide partners toward standard integration patterns and best practices; most...

Read the full posting on Albert's site ↗

Grow (Sales, Marketing & FDS)

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