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VP, Customer Sucess

Alethea · New York City or Washington D.C. · On-site

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About Alethea

Backed by GV.

About the role

Alethea is hiring a VP of Customer Success to take our client/account management function out of its 0-1 build phase and into a scaled, senior-led discipline, with a specific mandate to deepen our credibility and win rate with the communications, corporate affairs, and public affairs buyer.

What they're looking for

  • Experience and comfort as a player / coach. You’ll own key accounts, but you’ll also get the opportunity to train, mentor, and teach others to lead
More about this role

Founded in 2019, Alethea is a technology company that delivers intelligence-driven risk detection and mitigation for organizations navigating a complex and fast-moving threat environment. Our AI-powered platform, Artemis, uses advanced analytics and machine learning to detect early signals of emerging narrative risk, assess credibility and potential impact, and support strategic mitigation before a threat reaches critical mass.

Alethea combines investigative expertise, analyst-driven insights, and cutting-edge technology to help public- and private-sector clients identify, assess, and respond to coordinated influence operations, disinformation, and digitally enabled threats that impact brand integrity, executive and employee safety, market confidence, and operational resilience.

Alethea is hiring a VP of Customer Success to take our client/account management function out of its 0-1 build phase and into a scaled, senior-led discipline, with a specific mandate to deepen our credibility and win rate with the communications, corporate affairs, and public affairs buyer. You'll inherit a working operating CS model built over the last year, and your job is to professionalize it, train...

Read the full posting on Alethea's site ↗

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